Privacy Policy
Scope
BERSANDRA is responsible for this website. This Privacy Policy applies to this website as well as other websites that reference this policy.
Your privacy is important to BERSANDRA. We are committed to respecting your privacy and handling your personal data carefully and confidentially, in compliance with applicable laws. The data will not be used for purposes other than those specified in this policy.
BERSANDRA reserves the right to update or modify its Privacy Policy at any time, particularly to adapt it to legislative changes. Users are encouraged to review this page regularly.
Consent
By using this website, you consent to the collection and use of your information.
BERSANDRA may modify, add, or remove any provision of its Privacy Policy at any time by updating this page’s content.
What Type of Data Does BERSANDRA Collect?
BERSANDRA collects data automatically through cookies or similar technologies. For more information, please refer to our Cookie Policy.
Additionally, we collect customer company data and respective employees’ details, such as name, email, and phone contact.
For What Purposes Is User Data Collected?
The data collected on the website is used for processing information requests, customer communication, statistical analysis, and direct marketing actions.
Does BERSANDRA Use Personal Data for Direct Marketing?
Yes. BERSANDRA may use your personal data to send direct marketing communications about products or commercial offers that may interest you. However, we do not sell or trade your data.
The user expressly authorizes BERSANDRA to send information about products and services of interest via any communication channel, including email, phone, SMS, MMS, or other automatic contact forms. BERSANDRA will not share its database with third parties.
Who Has Access to User Personal Data?
BERSANDRA does not disclose customer or user personal data to third parties without consent, except in the following cases:
- When the data belongs to companies;
- When it is necessary for employees, suppliers, or business partners to provide a product or service on behalf of BERSANDRA;
- When required or permitted by law.
BERSANDRA ensures that employees and partners with access to personal data receive appropriate training and comply with legal data protection obligations. In case of non-compliance, disciplinary actions may be taken.
BERSANDRA may subcontract service providers for data processing, ensuring that they comply with the provisions of the General Data Protection Regulation (GDPR). Among these service providers are:
- Companies responsible for order processing, product shipping, technical assistance, and after-sales service;
- Companies managing, maintaining, and developing IT systems and the website.
Whenever subcontracting entities, BERSANDRA ensures they use the data exclusively for the intended purposes, in compliance with this Privacy Policy and appropriate security measures.
Where Are User Data Stored?
Customer and user data collected by BERSANDRA is stored on servers located in Portugal, protected by high-security standards, in compliance with applicable laws.
Are User Data Secure with BERSANDRA?
BERSANDRA has implemented technical and organizational measures to protect personal data against unauthorized access, loss, destruction, or misuse.
Key security measures include:
- Encryption with security certificates in all website communications;
- Password protection for website access;
- Restricted access to personal data only for employees who need it to perform their duties.
BERSANDRA recommends that users:
- Do not use easily guessed credentials;
- Change passwords regularly;
- Do not share passwords with third parties.
Does BERSANDRA Use Cookies on Its Website?
Yes, BERSANDRA’s website uses cookies to enhance the user experience.
Cookies are files that store information on the user’s hard drive or browser, allowing the website to recognize previous visits.
Users can configure their browser to refuse cookies, though this may affect website functionality.
Cookies are used to monitor and analyze website usage, helping BERSANDRA optimize the user experience.
BERSANDRA does not share cookies with third parties.
What Are the User’s Rights Regarding Their Data?
Under current legislation, users have the right to:
- Access their data;
- Correct inaccurate or outdated information;
- Update personal data;
- Request data portability, where applicable;
- Object to data processing;
- Request the deletion of personal data (Right to be forgotten).
To exercise these rights, users can contact BERSANDRA via:
E-mail: contabilidade@bersandra.pt
If users wish to be removed from BERSANDRA’s database, they may exercise this right at any time using the contacts provided above.